Privacy Policy

This Privacy Policy explains how Skillora Alpha (“we”, “us”, or “our”) collects, uses, stores, shares, and protects personal information when you visit our website, enquire about programs, register as a learner or parent/guardian, book a demo, enroll in courses, join events or camps, or otherwise interact with our learning and academy services.

Legal entity name: [TO BE CONFIRMED]. Registered address: Main road, opposite Indian Oil petrol bunk, Vinayak Nagar, Old Safilguda, Malkajgiri, Secunderabad, India, 500056 (operational contact address; registered office confirmation: [TO BE CONFIRMED]).

This draft is prepared for business and legal review. It is intended to support compliance planning under applicable Indian laws, including the Digital Personal Data Protection Act, 2023 and related rules as and when applicable. Publication of this page alone does not constitute a claim of full legal compliance.

Depending on how you interact with Skillora Alpha, we may collect the following categories of information. Some details are mandatory to deliver a requested service (for example enrollment or payment confirmation); others are optional and collected only where relevant.

• Identity and contact details: name, email address, and mobile number (typically mandatory for registration, demo booking, and support).
• Student and parent/guardian information, including relationship details where a learner is a minor.
• Date of birth or age group, where needed for eligibility, class placement, or safeguarding (mandatory only where required for the specific program).
• Course and enrollment records, preferred branches/centers, and program selections.
• Student profiles and ID card information used for academy administration.
• Attendance, performance, assessment, ranking, and achievement data generated during training.
• Event and residential camp registration details.
• Billing, invoices, and payment transaction references from payment partners (we do not claim to store full payment card numbers).
• OTP verification and authentication information used to confirm identity for account or lead flows, where implemented.
• Website usage data and cookies (see Cookies and Analytics).
• Photos or videos from classes, events, or camps, only where applicable and subject to consent and academy policy.
• Emergency contact and limited health-related details, only if necessary for a particular activity such as a camp or physical program, and only as disclosed at the point of collection.

Exact mandatory/optional fields for each form: [TO BE CONFIRMED] after product and legal review.

We use personal information for legitimate operational purposes connected to Skillora Alpha’s learning and academy services, including:

• Processing enquiries, callbacks, registrations, enrollments, and demo bookings.
• Administering training, attendance, student communication, and course delivery.
• Coordinating events, camps, and related logistics.
• Issuing invoices, tracking payment references, and managing billing cycles.
• Providing customer support and responding to grievances.
• Maintaining security, preventing fraud or misuse, and protecting learners and staff.
• Sending authorized transactional notifications (for example enrollment confirmations or schedule updates).
• Sending optional promotional communications only where permitted and consented.
• Improving website experience and program operations using aggregated or de-identified insights where appropriate.

Skillora Alpha serves learners of different ages, including minors. Where a learner is under 18, a parent or legal guardian is generally responsible for providing accurate information, granting required permissions, and supervising account-related decisions.

We seek to handle children’s personal data with heightened care. Parent/guardian consent workflows, verification steps, and retention of consent records will follow applicable Indian law and our internal safeguarding processes: [TO BE CONFIRMED].

Use of children’s photographs, videos, profiles, or achievements for academy communication, marketing, or public display will be treated separately from routine enrollment data. Specific consent for media use will be requested where required: [TO BE CONFIRMED].

Payments for courses, demos, events, or camps may be processed through third-party payment gateways or banking partners. Those providers process payment credentials under their own security and privacy practices.

Skillora Alpha may receive limited payment confirmation details such as transaction references, status, and invoice metadata. We do not claim that Skillora Alpha stores full card numbers, or that any particular security certification applies, unless independently verified: [TO BE CONFIRMED].

Other service providers (for example hosting, messaging, analytics, or communication tools) may process information on our behalf under contractual arrangements: list of processors [TO BE CONFIRMED].

We may contact you using email, SMS, phone, or WhatsApp for transactional purposes related to enrollment, demos, scheduling, payments, events, camps, and support.

Optional promotional communications about new programs or offers will be sent only where permitted under applicable law and, where required, based on your consent. You may opt out of promotional messages using the instructions provided in those communications or by contacting us. Opting out of marketing does not stop essential service messages needed to administer your enrollment.

Messaging channel providers and templates actually used: [TO BE CONFIRMED].

Our website may use cookies and similar technologies that are necessary for basic site function, preference storage, or performance measurement.

At the time of this draft, Skillora Alpha has not published a confirmed list of analytics or advertising trackers for this static website. Do not assume that Google Analytics, Meta Pixel, or similar tools are active unless separately disclosed.

When analytics or marketing cookies are introduced, we will update this section with categories, purposes, retention, and available user controls: [TO BE CONFIRMED].

You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

We do not sell personal information. We may share information only as needed to operate our services, including with:

• Authorized trainers, branch or center staff, and administrators involved in delivering your program.
• Service providers supporting hosting, communications, payments, or operations.
• Payment partners for transaction processing and reconciliation.
• Professional advisers or authorities where required by law, regulation, or to protect rights, safety, and security.
• Successor entities in the event of a corporate reorganization, subject to appropriate safeguards: [TO BE CONFIRMED].

We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. Measures may include access controls, secure transmission where applicable, and staff awareness practices.

No method of transmission or storage is completely secure. We cannot guarantee absolute security and encourage users to protect account credentials and devices.

Documented security controls and incident response contacts: [TO BE CONFIRMED].

We retain personal information only for as long as needed for the purposes described in this Policy, including enrollment administration, financial records, dispute resolution, and compliance with legal obligations.

Specific retention periods (for example enquiry leads, inactive student records, invoices, camp forms, and media consents): [TO BE CONFIRMED].

When information is no longer required, we will delete or anonymize it in accordance with our retention schedule and applicable law, subject to backup and archival limitations.

Subject to applicable law (including the Digital Personal Data Protection Act, 2023 and rules as applicable), you may have rights to request access to, correction of, updating of, or erasure of personal information, and to manage consent where processing is consent-based.

Parents or guardians may raise requests on behalf of minor learners where appropriate. We may need to verify identity and authority before fulfilling a request.

You may also raise privacy grievances using the contact details below. Response timelines and escalation channels: [TO BE CONFIRMED].

This section will be updated to reflect the legal requirements in force at the time of formal publication.

We may update this Privacy Policy to reflect changes in services, technology, or legal requirements. Material updates will be communicated by posting the revised Policy on this page and updating the Last Updated date once approved.

Continued use of our website or services after an update becomes effective constitutes notice of the revised Policy to the extent permitted by law. Where consent is required for a new processing purpose, we will seek it as needed.

For privacy questions, data requests, or grievances, contact:

Legal entity name: [TO BE CONFIRMED]

Privacy contact email: skilloraalpha1@gmail.com (interim; dedicated privacy email: [TO BE CONFIRMED])

Grievance contact: [TO BE CONFIRMED]

Phone: 081799 41226

Address: Main road, opposite Indian Oil petrol bunk, Vinayak Nagar, Old Safilguda, Malkajgiri, Secunderabad, India, 500056